Customer Testimonials

I wanna give a big shout out to BIGHORN TOYOTA OF GLENWOOD SPRINGS, COLORADO Jennifer Rose and her team truly did an amazing job of finding me the right truck for the job and my budget. Working with my not so great credit score and still getting me a low rate. They helped me with the understanding of how important a reliable truck is to my business. They are also part of the weekly crockpot catering I do. They have supported me in very many ways. It is appreciated!!!! #bighorntoyota #gatormobile #nextlevelinmybuisness
 
Braden
 
I just bought a 2020 4Runner from Bighorn. From the first moment of contact, I was treated with respect and courtesy. One of the things that stands out about Bighorn from other dealerships is the family-oriented culture. They are a strong team that supports each other, and that was evident every step of the way. Each department I worked with seemed to care, from the super friendly and helpful Finance team to the service team that installed my running-boards and did a stellar final detail on my new vehicle. 
 
Investing in a brand new vehicle is a serious decision, and so I want to give a shout out to Rachel. She was a delight and made the experience fun and refreshing.  I also want to mention that I am live in Denver, and yes, I rented a car and drove to Glenwood to finalize this purchase. I would do it again in a heartbeat because no dealership in the Denver Metro area could compare to the stellar customer service of the Bighorn team.
 
Matthew Lindsey
 
I have bought a used 2016 BMW X5 from Bighorn Toyota Glenwood spring Colorado. I drove all the way from Denver area to there, not because there were not BMW around Denver area but because of the Sales person Adam Jarrett. He made us feel comfortable, we can make a deal with him and seem trustworthy, that why we drove for three hours to Glenwood Spring Colorado.
 
We were happy with our decision. Adam assisted us to purchase the car and we absolutely love it! He was very patient and made good suggestions. His follow up was on point and he made us feel comfortable.
 
Meaza Gebru
 
Thank you Jennifer!
 
We enjoyed our time of business with Bighorn. We believe that Forrest went above and beyond to help us as he made the effort to go through and explain the features of the car and help us connect our cell phones to it. Many of the current ones are new to us as our old 2004 Toyota Camry LE had very few of these features.
 
My wife and I have nothing but good to say about the Toyota Camry and the service we received from Forrest. We live in Grand Junction, so it is a bit hard to have the car serviced at Bighorn. We were introduced to your dealership though our membership with Sam's Club when I filled out the online information to possibly purchase a car through Sam's Club new car buying service. This enabled us to find the features we most wanted with year and exterior & interior colors and price. Again thank you for your exceptional service.
 
Sincerely,
Samuel and Eunice Marsala, Grand Junction, CO
 
Hi Jennifer - I meant to write you back a few weeks ago, but it's been so busy!
 
I wanted to tell you that my experience with Bighorn Toyota was pretty amazing. My favorite thing was how no-hassle it was and my second favorite thing is the number of women you employ. My third favorite things is how much support you provide to the community. It's very much appreciated!
 
With that being said, I LOVE MY CAR!!! Like really really love it. I'm super happy that I went with a RAV4 and not a 4Runner.
 
Kind Regards,
Laura, CO

Thank you Jennifer! I love it!! Everyone at Bighorn was fantastic and you have a great team there! I have been telling everyone what a wonderful experience I have had, and will continue to have! Happy Monday! :)
Amy, Eagle, CO

Many thanks to Ed Rosenberg and the staff at Bighorn Toyota for the most satisfying and trouble-free used car purchase ever. He found exactly what we needed in the color we wanted, with a minimum of time and effort on our part. We are driving our "new" car with delight and confidence.
Rebecca, Undisclosed, CO

Good morning Ed, am enjoying my Sequoia. Thanks so much for helping me find the perfect vehicle! My black Lab, Louie, loves the roomy area in back! I often recommend Bighorn Toyota and give your name as a contact to all my friends. Customer service does not exist today in so many businesses, but it is alive and well at Bighorn Toyota. You and your co-workers are doing a great job! Happy Fall!
Jan, Undisclosed, CO

Yes! Best car I've ever owned! And my sixth brand new car in past 18 years. I've bought 2x Subaru's, Landrover Defender, BMW 330xi, Ford F250, and Jeep Rubicon and my Tacoma beats them all. Strong and Reliable. Simple and easy to maintain are my mottos. I tell everyone how much I like my Toyota. Thanks for making it happen. Very happy with Big Horn Toyota.
Sean, Undisclosed, CO

Bighorn and Jeff Jones did an outstanding job and made the truck buying experience enjoyable.
Ric, Glenwood Springs

Best service ever!!! They were so friendly! They kept me informed, fixed my car, and did all the warranty work for me! Couldn’t be happier with the fast and professional service I received! Highly recommend these guys!
Kasie, Cheyenne

Thank you for taking care of our truck on Saturday 12/16/17. I was writing a review and I’m not sure if it got posted but I’ll write again how great you guys are. We came down the pass unable to brake and we were all scared the tires feels like it’s about to come off because of the shaking. Our destination was Glenwood Springs.. we got there safely but it was late so we brought in our truck the next day (Saturday). You guys took care of our problem right away, we thought it would take days, it only took 4 hours for the truck to be fixed. Now we’re back home safe and sound thanks to you. Just wanted to thank the service department for doing their excellent job. God Bless
Indriane, Denver

Second time buying a car with Jeff Jones and it has been an easy and low pressure experience. In the midst of buying my new truck my other car was experiencing some unfortunate and expensive service issues. This is a higher mileage used car that I bought from Bighorn. Dan in the service department really took care of getting this car back on the road as affordably as possible. As a single woman I have had some really bad experiences with both auto service and sales. Bighorn has always been straightforward with me and I'm happy to finally have a dealership I can trust.
Emily, Undisclosed, CO

Excellent customer service and no pressure.
Jenny, New Castle

I love this little car ! Thank you so much for suggesting that I make room for my 80 pound German Shepard in it because , believe it or not he likes looking out all the windows when we drive and it is so much brighter inside! The gas mileage is awesome and is saving me so much in fuel costs! Very happy with my purchase and downsize to a smaller car! Love it!!!!!
Monica, Gypsum

The process was fast and smooth. We were amazed that it could all be done in less than 2 hours. Aspects liked the most: The experience of the staff and the ease of buying the car. We have previous experience in buying a car and this was by far the best.
Karla, Denver

I personally have purchased at least 10 vehicles from this dealership in the last 25 years and brought multiple friends/ family to purchase other vehicles here. This dealership is a class act and the service department run by Don Nesbit has the best customer service I have ever been involved with in ANY Industry.
Kate, Carbondale

Starting with Steve Zeder the staff was top Notch! My wife and I are looking forward to buying our next new vehicle from Bighorn, thanks again for everything!
Pat, Glenwood Springs

The car is perfect for our business. We do high-mileage, and it is comfortable and economical to operate.
Steve, Glenwood Springs

Knowing the sales staff are also members of our community and we see them as friends and honest business people, and we see them away from work often.
Mary, Glenwood Springs, CO

We have enjoyed our entire experience with Bighorn - from purchase - thru our recent 30,000 mile maintenance work. Thank you!
Rick , Gypsum, CO

I live in Silverthorne. I have found that Bighorn Toyota beats any of the front range Toyota dealerships in service and in my personal satisfaction. Thanks.
Thomas, Silverthorne, CO

Friendly, easy to work with, comfortable purchase experience. Buying a car for me, has always been like getting a root canal? something you don?t really want to do. Everyone I met at Bighorn, particularly Lana and Jennifer, made the whole process very easy. So far, it has been a wonderful experience.
Pamela, Carbondale, CO

Don, Greg, and Everyone in the service department, Tim and I have always had exceptional service at Bighorn Toyota. You especially went out of your way last week and made our day. We thank you very much and hope everyone has a great summer.
Tim and Ruth, Glenwood Springs, CO

Don,
Thanks again for the extraordinary service Monday ? really appreciate for efforts!!
Larry, Glenwood Springs, CO

Clean, professional, friendly atmosphere. (I purchased a 2005 Tacoma, totaled by Big Elk! (ouch) Was very pleased with Bighorn Service and returned to purchase 2007 Tacoma ? I could have gone to Denver area, thanks.
James, Oak Creek, CO

The entire staff made me feel welcome. They were all friendly and eager to help. The mood of the entire dealership was friendly and personable.
Kris, Eagle, CO




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