Gordon Ledingham
a day ago
Money is tops in customer Service and problem-solving.
Bill
a day ago
Had oil changed and Peter Lyons was particularly helpful.
Leslie Brower Cameron
2 days ago
Great service and staff! Rena was super helpful in getting my new RAV4.
Michael Jaure
2 days ago
I needed an oil change/ tire rotation. Booking the appointment was fast. They took my vehicle quickly and had it done in under the quoted time. Everyone was very friendly. I even got to test drive a sub I've been interested in!
ruth salerno
2 days ago
I have owned many Toyotas! But I have never been treated with such kindness! Employees at Big Horn are the best!
denise Joyner
2 days ago
I had a ln emergency and I am going on a trip tomorrow. I got there before they opened and Heath took care of me. It ended up not being a big thing but I definitely couldn’t drive my Prius without this fix. Heath ( I hope I have his name right) was very kind. I was very pleased he was my service person. The biggest surprise was they sent me a video of my car in the service bay. I was actually shown what they did. Thank you Bighorn Toyota!
Michael Yaccino
3 days ago
Hayden did great
George Shaver
3 days ago
The staff was very friendly and timely. I was notified of progress 1/2 way through and at finish.
Edward Weintraub
4 days ago
Jeff Jones and Jay in the business office were a pleasure to do business with!
Shawn Cheney
4 days ago
Worth the drive! Recently purchased a car here although we are from the Denver area..we had been searching for a vehicle for months and were finally able to find it at Bighorn and they worked with us remotely for the sale and trade in of our old vehicle. Worked with Trevor throughout the process and he could not have been more helpful. Highly recommend, everyone made the process easy!
Grace Trolinger
4 days ago
I live in Steamboat Springs and have exhausted almost every Toyota dealership in the state of Colorado and have been so disappointed with terrible service time and time again. Bighorn Toyota has been a breath of fresh air. Great service and fantastic people that work there. I was in and out quickly and they kept me updated the whole way. Good, honest work is done here, thanks for restoring my faith in dealerships!
Enoc Soriano
4 days ago
Muy buen servicio los empleados son bastante amables
Magda Schoenhals
5 days ago
Kudos to Trevor in Sales for providing excellent customer service in the lead up to my husband and I possibly buying a Sienna minivan. In high demand and short supply, he remembered that we had called in the past inquiring about a specific build for the XSE line. When another customer changed their mind on one allocated to Bighorn, Trevor called to say he could hold it under our name with a refundable $500 deposit. That was done. Trevor kept us informed as the van moved though production and transport stages. Once arrived, we drove up from the Front Range. Not having seen an XSE in person before, Trevor was patient as we took measurements, answered our questions, and accompanied us on a test drive. He then gave us time alone to think things through after which we decided to discuss price. The conversation ended when we could not agree. No fault of Trevor’s, we just weren’t enthusiastic enough about the van to pay full price. Despite a disappointing outcome, we still recommend Bighorn Toyota and Trevor.
Will Johnson
Edited 3 days ago
Excellent service!
Joe Zazzaretti
Edited 2 days ago
Very courteous and efficient. The tech video is a plus.
Sameta Rush
Edited a day ago
Decisions decisions. We were at a stage in our life when it was time to give up the old Tacoma and purchase something different. I loved that pickup. Bighorn Toyota, specifically Darrell Fenno, responded to my queries quickly with all the details and answers we needed to make a timely, informed decision to buy a new 2024 Tacoma. Darrell empathized with our needs, understood our reluctance and without any pressure, helped us decide. A big financial decision that we had saved for, we feel we got a great product without pressure and fantastic customer service. We both feel the support and service was top notch. Thank you Bighorn Toyota in Glenwood Springs. I am a loyal customer now!
Vivi Galicia
Edited a day ago
I had the best experience at big horn Toyota! I had been looking for a car for so long. Trevor with his experience helped me so much and made it such an awesome experience. Thank you so much!
Brian Pawl
Edited a day ago
5000 mile service appointment with shuttle service to breakfast while we waited.
Buzz Patten
Edited 4 days ago
The service representative was knowledgeable and thorough. Hayden is exceptionally pleasant and informative. Bighorn is fortunate to have him on staff.
Donna Musgrave
Edited a day ago
Extremely friendly and helpful staff